Customer Service Representative (Call Center)

Work Location: Abu Dhabi

Minimum Qualifications:

• Any nationality fluent in Arabic language (Emirati dialect/accent), English and Urdu.
• Minimum 2 years of experience in the same field

Job responsibility:

• Answering incoming calls and e-mails and covering all inquiries related to the Company.
• Directing customers to the concerned department.
• Responsible for receiving complaints and follow-ups.
• Registering customers’ complaints and observations on the CRM system in force.
• Commitment to the quality standards of call centers in force in the Emirate, courtesy, and good behavior.

The above posts are for manpower pooling only. You can share us your CV by sending to globalr3@careps.ae