IT Support Engineer

21 Jul IT Support Engineer

Posted at 09:08h in by
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Posted 5 months ago
  1. Diagnose and resolve hardware, software, and network issues for end-users, ensuring minimal disruption to their work.
  2. Manage help desk tickets, prioritize and address user queries and issues effectively.
  3. Monitor IT systems and infrastructure to ensure optimal performance and availability.
  4. Perform regular maintenance tasks such as updates, patches, and backups to keep systems secure and up-to-date.
  5. Provide technical assistance and guidance to users, helping them understand and use IT systems and software efficiently.
  6. Create and maintain detailed documentation of IT systems, configurations, and procedures for reference and training purposes.
  7. Liaise with external vendors and service providers to resolve technical problems and ensure high-quality service delivery.

Job Features

SalaryAED 3500- 15000

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