Defining the planned operation and maintenance of the solution within a production environment — include changes to services, process, organization, and operating models as well as technology
Ensuring that existing and planned solution components are compatible with relevant architectures, strategies, policies, standards and practices
Considering requirements for security, privacy and testing of solutions taking account of relevant architectures, strategies, policies, standards and practices
Identifying appropriate cloud services
Developing roadmaps to migrate components to cloud services
Developing and communicating an implementation roadmap
Providing guidance and risk-based governance to support solution implementation including managing requests for changes and deviations from specifications.
Configure, manage, and maintain enterprise applications to ensure optimal performance and availability.
Apply patches and updates to applications to ensure security and functionality.
Provide technical support to users, addressing application-related issues and ensuring a high level of user satisfaction. 4.Train users on application functionalities and best practices to maximize the effectiveness of the applications.
Continuously monitor application performance and availability to detect and address issues proactively.
Diagnose and resolve application issues, working closely with other IT teams as needed.
Create and maintain comprehensive documentation of application configurations, procedures, and troubleshooting guides.
Ensure that applications comply with organizational policies and industry regulations.
Facilitation: Facilitate Scrum events (such as Sprint Planning, Daily Stand-ups, Sprint Review, and Sprint Retrospective) to ensure they are effective and time- boxed. Facilitate decision-making and conflict resolution within the Scrum Team.
Coach and Mentor: Coach the Scrum Team on Scrum principles, practices, and values. Mentor the team members on self-organization, cross-functionality, and continuous improvement.
Servant Leadership: Serve the Scrum Team by removing impediments and obstacles to progress. Enable a collaborative and productive work environment where the team can thrive.
Process Management: Ensure that the Scrum framework is understood and followed by the Scrum Team. Help the team understand and adhere to the Definition of Done and other agreed-upon standards.
Stakeholder Communication: Facilitate communication between the Scrum Team and stakeholders. Ensure transparency by providing visibility into the team's progress and upcoming work.
Metrics and Progress Tracking: Help the team define and track metrics that measure progress and success. Use empirical data to identify areas for improvement and guide decision-making.
Continuous Improvement: Facilitate Sprint Retrospectives to reflect on past performance and identify opportunities for improvement. Encourage the team to experiment with new ideas and practices to enhance their effectiveness.
Conflict Resolution: Mediate conflicts within the Scrum Team or between the team and external parties. Foster a culture of open communication and collaboration to address conflicts constructively.
Collaboration with Product Owner: Support the Product Owner in managing the Product Backlog and refining user stories. Ensure that the team understands and prioritizes the Product Owner's requirements and goals.
Team Empowerment: Empower the Scrum Team to self-organize and make decisions autonomously. Encourage ownership and accountability among team members for their work and commitments.
Adoption of Agile Principles: Promote agile values and principles within the organization. Help teams embrace agility and adapt their processes to deliver value more efficiently.
Translating business strategies and objectives into an operating model
Assessing current capabilities and identifying required changes in capabilities to achieve objectives
Describing the interrelationships between people, organization, service, process, data, information, technology and the external environment
Creating, iterating, and maintaining architectural models and views embodying the key principles that describe the organization's future state, and that enable its evolution implementing enterprise architecture working practices to support and enable iterative/agile working
Interpreting business goals and drivers
Documenting and communicating constraints, standards and guiding principles necessary to define, assure and govern the required evolution
Using architectural models and processes to facilitate changes in the organization's structure, business processes, information or data, business systems and infrastructure
Describing where and why the enterprise will benefit from cloud-based services.
