Senior Catering & Accommodation In-charge

Senior Catering & Accommodation In-charge

Posted 4 months ago

Qualifications:

  • Possess a Bachelor’s Degree in Hospitality Management or its equivalent.
  • Have a minimum of 15 years of relevant experience, preferably in a reputable Oil & Gas or Petrochemical industry, demonstrating exceptional knowledge of standard hospitality practices, procedures, and customer service.
  • Exhibit excellent skills in accommodation and hospitality services, accompanied by strong communication skills.
  • Proficient in MS Office, with a working knowledge of ERP, SAP, and other relevant tools.

Tasks, Duties and Responsibilities:

  • Collaborate with T/L Business Support to develop yearly OPEX & CAPEX aligned with the 5-year business plan and yearly KPIs.
  • Supervise accommodation, catering, and employee welfare activities, ensuring adherence to high customer service standards.
  • Monitor the performance of Catering and Facilities contractors, ensuring compliance with COMPANY Policies and meeting employee satisfaction.
  • Track monthly OPEX & CAPEX expenditures, reporting concerns to T/L Business Support and managing ERP workload.
  • Manage 4 major camps, handle catering arrangements, and oversee extra manpower for shutdowns.
  • Plan, organize, and supervise daily operations of all Company Camps, ensuring implementation of approved plans.
  • Develop plans for catering and facility services within budget, including special events and functions.
  • Contribute to the development, implementation, and update of section-related policies, procedures, and manuals.
  • Coordinate the development of department KPIs and monitor the work outputs of junior team members.
  • Conduct examination procedures to verify internal and external auditor work in accordance with company policies.
  • Address coaching feedback, identify cost-saving opportunities, and implement process improvements with vendors.
  • Support Department Manager in identifying potential external vendors/contractors and coordinate data collection needs.
  • Administer service contracts, evaluate vendor performance, and conduct regular performance reviews.
  • Monitor services contractor performance for compliance with agreements, scope, and HSE policies.
  • Coordinate with P&S Contracts Management Team to ensure compliance and proper implementation of agreements.
  • Provide guidelines and supervision to contractors, ensuring timely task completion within allocated budgets and HSE compliance.
  • Comply with relevant HSE policies, procedures, and controls, adhering to international standards, best practices, and COMPANY Code of Practices.

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