Senior Catering & Accommodation In-charge

Qualifications:

• Possess a Bachelor’s Degree in Hospitality Management or its equivalent.
• Have a minimum of 15 years of relevant experience, preferably in a reputable Oil & Gas or Petrochemical industry, demonstrating exceptional knowledge of standard hospitality practices, procedures, and customer service.
• Exhibit excellent skills in accommodation and hospitality services, accompanied by strong communication skills.
• Proficient in MS Office, with a working knowledge of ERP, SAP, and other relevant tools.

Tasks, Duties and Responsibilities:

• Collaborate with T/L Business Support to develop yearly OPEX & CAPEX aligned with the 5-year business plan and yearly KPIs.
• Supervise accommodation, catering, and employee welfare activities, ensuring adherence to high customer service standards.
• Monitor the performance of Catering and Facilities contractors, ensuring compliance with COMPANY Policies and meeting employee satisfaction.
• Track monthly OPEX & CAPEX expenditures, reporting concerns to T/L Business Support and managing ERP workload.
• Manage 4 major camps, handle catering arrangements, and oversee extra manpower for shutdowns.
• Plan, organize, and supervise daily operations of all Company Camps, ensuring implementation of approved plans.
• Develop plans for catering and facility services within budget, including special events and functions.
• Contribute to the development, implementation, and update of section-related policies, procedures, and manuals.
• Coordinate the development of department KPIs and monitor the work outputs of junior team members.
• Conduct examination procedures to verify internal and external auditor work in accordance with company policies.
• Address coaching feedback, identify cost-saving opportunities, and implement process improvements with vendors.
• Support Department Manager in identifying potential external vendors/contractors and coordinate data collection needs.
• Administer service contracts, evaluate vendor performance, and conduct regular performance reviews.
• Monitor services contractor performance for compliance with agreements, scope, and HSE policies.
• Coordinate with P&S Contracts Management Team to ensure compliance and proper implementation of agreements.
• Provide guidelines and supervision to contractors, ensuring timely task completion within allocated budgets and HSE compliance.
• Comply with relevant HSE policies, procedures, and controls, adhering to international standards, best practices, and COMPANY Code of Practices.