11 Mar Senior Technical Support Coordinator
Posted 8 months ago
Qualifications:
- Possess a Bachelor’s Degree or its equivalent along with administrative experience.
- Have a minimum of 8 to 10 years of relevant experience, preferably in a reputable Oil & Gas or Petrochemical industry, demonstrating extensive expertise in Coordination, Technical, and General Administrative Functions.
- Proficient in MS Office, EDMS, e-Correspondence/Share Point (ECM).
Tasks, Duties and Responsibilities:
- Provide technical and administrative support to the assigned department, covering documentation, contracts administration, personnel attendance monitoring, data gathering, periodic reporting, and internal/external coordination.
- Assist the department with tasks like taking meeting minutes, preparing memos, letters, circulars, and addressing manpower-related issues.
- Act as a focal point for coordination between divisions and other COMPANY Group Companies during meetings and site visits.
- Drive commitment to improve employee engagement, aiming for the highest divisional score.
- Prepare weekly and monthly reports for the department, senior management, and operations meetings, highlighting overall performance and cost-saving initiatives.
- Maintain a systematic electronic Document Management Structure, coordinating with the IT Division for enhancements.
- Support Team Leaders/Senior Engineers in tender document preparation and follow up on contract requisitions, service orders, and purchase requests.
- Manage the department’s central filing system, ensuring confidentiality for sensitive matters.
- Participate in organizational restructuring workforce studies and maintain constructive relationships within the organization.
- Coordinate various personnel-related matters, such as CICPA applications, PPE requests, training requests, and more.
- Effectively collaborate with other departments, including IT, General Services, Transportation, PLQ Accommodation, Facilities, and Human Capital.
- Coordinate with OD on job titling, job family, job category, and update PSM.
- Collaborate with HR/Training Coordinator on employee-related issues, including leave, attendance, and training programs.
- Track department personnel’s attendance, ensuring accurate recording and coordination of necessary actions.
- Check attendance and overtime applications for LTSA service contract employees before further processing.
- Handle file notes, investigation minutes, attention notices, warning letters, and other personnel-related matters as instructed by the Line Manager.
- Implement approved policies, processes, systems, standards, and procedures within the section/team/department.
- Comply with applicable Human Capital policies and relevant HSE policies, procedures, controls, legislation, and sustainability guidelines.
- Perform any other related assignments as advised by the superior.
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