Senior Technical Support Coordinator

Qualifications:

• Possess a Bachelor’s Degree or its equivalent along with administrative experience.
• Have a minimum of 8 to 10 years of relevant experience, preferably in a reputable Oil & Gas or Petrochemical industry, demonstrating extensive expertise in Coordination, Technical, and General Administrative Functions.
• Proficient in MS Office, EDMS, e-Correspondence/Share Point (ECM).

Tasks, Duties and Responsibilities:

• Provide technical and administrative support to the assigned department, covering documentation, contracts administration, personnel attendance monitoring, data gathering, periodic reporting, and internal/external coordination.
• Assist the department with tasks like taking meeting minutes, preparing memos, letters, circulars, and addressing manpower-related issues.
• Act as a focal point for coordination between divisions and other COMPANY Group Companies during meetings and site visits.
• Drive commitment to improve employee engagement, aiming for the highest divisional score.
• Prepare weekly and monthly reports for the department, senior management, and operations meetings, highlighting overall performance and cost-saving initiatives.
• Maintain a systematic electronic Document Management Structure, coordinating with the IT Division for enhancements.
• Support Team Leaders/Senior Engineers in tender document preparation and follow up on contract requisitions, service orders, and purchase requests.
• Manage the department’s central filing system, ensuring confidentiality for sensitive matters.
• Participate in organizational restructuring workforce studies and maintain constructive relationships within the organization.
• Coordinate various personnel-related matters, such as CICPA applications, PPE requests, training requests, and more.
• Effectively collaborate with other departments, including IT, General Services, Transportation, PLQ Accommodation, Facilities, and Human Capital.
• Coordinate with OD on job titling, job family, job category, and update PSM.
• Collaborate with HR/Training Coordinator on employee-related issues, including leave, attendance, and training programs.
• Track department personnel’s attendance, ensuring accurate recording and coordination of necessary actions.
• Check attendance and overtime applications for LTSA service contract employees before further processing.
• Handle file notes, investigation minutes, attention notices, warning letters, and other personnel-related matters as instructed by the Line Manager.
• Implement approved policies, processes, systems, standards, and procedures within the section/team/department.
• Comply with applicable Human Capital policies and relevant HSE policies, procedures, controls, legislation, and sustainability guidelines.
• Perform any other related assignments as advised by the superior.